HOW TO ORDER

SHIPPING

SHIPPING TO FOREIGN COUNTRIES - Email Remedy Source.

Orders will be shipped by USPS EXPRESS MAIL. REMEDY SOURCE and WASHINGTON HOMEOPATHIC PRODUCTS are not held accountable, financially or otherwise, for orders held up by customs or lost during shipment. No refunds will be given. Customer assumes all responsibility.

US SHIPPING - All orders are shipped by Priority Mail or UPS at the discretion of the shipper. Orders to Alaska and Hawaii will be shipped by Priority Mail only and extra charges will apply. Rates for continental US shipping are as follows:

       Order Total    Shipping
$0.01 to $50.00 $7.99
$50.01 to $100.00 $9.99
$100.01 to $200.00 $12.30
$200.01 & up $14.75

Shipping normally takes 2 - 8 days. Allow 2 to 3 days for order to be shipped once it has been received.


SPECIAL SHIPPING

UPS GENERAL NOTE - Due to the rising increase of fuel costs, UPS Special Shipping charges have increased significantly. Most Next Day Air services start around $40 and Saturday delivery starts around $60. Please contact Remedy Source for shipping estimates.

To choose any UPS Special Shipping option, enter it in the Comment Box on the ordering information page. All Special Shipping orders must be received before 12 pm eastern time in order to be shipped the same day. Orders received after 12 pm will ship the following day excluding Saturday, Sunday and holidays.


SPECIAL SHIPPING OPTIONS

UPS OVERNIGHT - Guarantees order will go out the same day if placed before 12 pm eastern time. Orders will arrive the next day by close of business. Orders placed on Friday will arrive on Monday. Email Remedy Source for an estimate of charges.

UPS OVERNIGHT SATURDAY DELIVERY - For orders placed on a Friday before 12 pm eastern time, a $14.00 charge is added to the shipping price for Saturday delivery. This option is not available in all areas. Email Remedy Source for an estimate of charges and availability of this option. We will need the full address.

UPS 2ND DAY AIR - Guarantees order will go out the same day if placed before 12 pm eastern time. Example: an order placed on Monday will arrive Wednesday before close of business. This shipping method is not available in all areas. Email Remedy Source for estimate of charges and availability of this option. We will need the full address.

UPS 3 DAY SELECT - Guarantees order will go out the same day if placed before 12 pm eastern time. Example: an order placed on Monday will arrive Thursday before close of business. This shipping method is not available in all areas. Email Remedy Source for estimate of charges and availability of this option. We will need the full address.

SHIPPING REFUNDS - If an order is placed using UPS OVERNIGHT, 2ND DAY AIR, or 3 DAY SELECT and it does not arrive in the guaranteed time frame, you will receive a refund of shipping costs minus $7.99.


RETURNS

Any problems must be brought to the attention of REMEDY SOURCE.

All returns must be pre-approved by REMEDY SOURCE, not WHP. There is a re-stocking fee of 25% of the purchase price. Shipping charges are not refundable. Returns must be within 30 days of the date the order was placed. Seals must not be broken on product. Special orders cannot be cancelled or returned. If REMEDY SOURCE or WHP made an error with the order, the re-stocking fee will not apply. PRODUCTS FROM BOIRON OR STANDARD (TX OPTIONS) ARE NOT RETURNABLE.

Potencies of 10m and higher in quantities larger than 4 dram or 1/2 fl oz. cannot be returned. Special Orders (custom manufacturing) cannot be returned.

Books are subject to restocking fee. They must be returned within 10 days from the date of invoice and must be in mint condition.

All claims must be made within 24 hrs of date of delivery.

TERMS

There will be a service fee of $10.00 per occurrence for credit card chargebacks.


HOW TO ORDER

1. Order On-line
2. Order by phone: 301.610.6649

 


Order safely and securely - Credit card details and ordering information cannot be accessed by third parties. Security measures are in place for the protection of our customers.

Questions/Problems?
Email info@remedysource.com

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